One of our customers wanted to purchase a high-end frame
and at the time we weren't a dealer for this particular
company. When they hesitated to include us as a dealer our
customers advocated for us. Below is a sample of some of
the testimonials this company received. We hope you see
this as an example of the superlative and unique service
you will receive at Brumble Bikes.
By the way, we ended up becoming a dealer for said company.
I just want to go on record stating that I trust my life to
Amos Brumble on a regular basis! This is not an exageration
or overstatement to any one who understands what racing
high-end bikes is all about, because high-end carbon framed
bikes have to be assembled and maintained with care by
experienced mechanics. I would no more "tweak" major
assemblies on my racing bikes than I would perform brain
surgery on myself. Many of us who are Amos' loyal customers
prefer to purchase custom frames or new high-end frames and
have Amos build the bike for us. His component choices,
bike fit and advice are invaluable. He never "rushes" one
of these high-end projects, preferring to alow himself
plenty of time to communicate with manufactures and get
things figured out correctly. I rely on Amos for sound
advice and quality mechanical sevice. I strongly recommend
that others use his patience and expertise, that they may
come to rely on his quality work. Amos himself rides and
races high-end carbon (his own bike is a TDF pro bike). He
will be building a high-end carbon bike from the frame up
for my wife this winter.
Richard F, M45+ roadie, Mystic CT.
I just wanted send a testimonial about the quality and
ingenuity of Amos’ work. I have an 8speed Merckxx AX
(titanium, Campy drive train) that I bought in about ’99
and wanted to put new Kysrium wheels on it. Amos determined
that the new wheels are not compatible with an 8speed and
did a lot of diligence to try and remedy the problem so
that I could have the new wheels without buying a new bike
or swapping our drive trains. Ultimately he found a new cog
and played with the spacers so that I could get the wheels.
The bike works great and I love the new wheels. He always
kept me in the loop about what was going on, any additional
cost, etc. He is extremely conscientious and, from my
perspective, an overly competent bike mechanic. I strongly
urge you to provide Amos with the opportunity to build this
great looking bike.
Michael A
I’m writing to recommend Amos as both a competent,
thoughtful bicycle mechanic and a well-qualified
technician. I have dealt with Amos for the last four years
and he is as good and competent a mechanic as I’ve dealt
with during my 20+ years of cycling. I wouldn’t (and
haven’t) hesitated to rely on him to give me the best
advice for my particular situation without regard to
whether that advice resulted in a sale or work for him. I’m
sure if you check around, you’ll find many other cyclists
and people who share this opinion of Amos.
Ron M
I understand that Amos Brumble has contacted you about the
BMC Time Machine TT01 and that you have some questions
about his capabilities. You should know that Amos is the
"go to" guy for 50 miles around when you need your bike
fixed or tuned. The bikes and riders you see in his shop
are the best in the region. I am sure he has forgotten more
about bikes than I will ever know. While his operation may
be small, it is that way on purpose so that his customers
get personal, professional attention--unlike the big shop
down the road where you never know which wrench is going to
be working on your bike, the owner or the 17-year-old he
just hired to help out after school. I am absolutely
certain he is capable of fitting and assembling this bike
to the highest professional standards. And, having read
about your company on your web site, I am sure he would fit
right in.
Guy
Hi. I am a former CAT II racer and have moved back to the
new england area after living in Washington, DC for twelve
years. While in DC I attended both undergraduate and
graduate school and worked for seven years at DC area
Bicycle Shops - for a few years I worked at the now
bankrupt Bikes USA and I also worked for a few years at The
Bicycle Pro Shop in the Georgetown area. Truth be told I am
not the best wrench, which is why I was on the sales floor,
however, I know a good wrench when I find one. Without a
doubt Amos is a good wrench. I currently have a Cannondale
Six13 with DuraAce and one! afternoon I unfortunately
ripped off the derailleur and damaged the derailleur
hanger. Amos quickly took me in and fixed my bike. Mind
you, this was after trying out other area bike shops (e.g.,
the now closed Rose City Bikes and Mystic Cycle Center).
After having Amos install a new derailleur and hanger I can
say, without hesitation, Amos and Brumble Bikes is my store
of choice. Everyone else was sub par and, to be frank, they
might as well be selling dishwashers. Amos knows bikes, is
a strong and talented rider and gives great customer
service - when you're riding high-end bikes and love riding
finding a small shop with a good wrench and someone who
knows bikes (with the legs to prove it, but not the ego) -
then you've found the perfect shop as things like this are
rare in life. I don't need to remind you that a top-end
bike is only as good as the service and the dealer. When
you buy a top-end bike you also buy the dealer! I have been
riding and racing for 15 years and without a doubt I trust
Amos to work on my bike. I have no hesitation that the
brands and products you sell will be represented in stellar
and professional manner through Brumble Bikes.
Patirck M
Amos, from Brumble Bikes, of Westerly, RI has asked that I
contact you in regard to his ability to properly fit and
assemble a BMC time trial bike. I have known Amos for over
20 years since he purchased his first "10 speed bike" from
my former shop, King's Cyclery, (also of Westerly, RI) in
1985. Amos eventually worked in my shop as a mechanic,
sales person and eventually as manager. He has also worked
as a mechanic and service manager at Mystic Cycle Centre,
of Mystic, CT. He has been committed to cycling as a
competitor, advocate and now businessman for 20 years. He
has attended countless clinics at racing venues and trade
shows and has literally devoured any printed material on
design and proper fit of bicycles during those entire 20
years. Amos' shop is small. He does not have million dollar
inventory. But when a customer goes to his shop, they get a
wealth of experience that cannot be found in most larger
shops. If there are particular features of this bicycle
that require special or unusual assembly or adjustment
requirements, I am sure that he can fulfill those
requirements with your company's guidance.
Steve K (owner former King's Cyclery, 271 Post Rd,
Westerly, RI 02891)
I believe that you will find Amos Brumble fully qualified
to build, fit, and maintain your bike. Amos has the
knowledge, equipment, and experience (both in racing
and maintenance) to fully satisfy your needs. He has
done excellent work for me and, in addition, I have
observed him in the shop. I am not aware of any
complaints concerning Amos.
Don W